三津石智巳

👦🏻👦🏻👧🏻 Father of 3 | 🗺️ Service Reliability Engineering Manager at Rakuten Travel | 📚 Avid Reader | 👍 Wagashi | 👍 Caffe Latte | 👍 Owarai

【感想】企業変革の核心

Leading Changeに引き続き読む。

誤解しないでほしいのだが、危機感というものは、目の前に機器があるから生まれるのではない。現状に安住することの危険性を認識し、「このままではいけない」と強く感じることから危機感は生まれる。こうした本物の危機感を持つ人は、地位や肩書きとは関係なくリーダーシップを発揮し、理性だけでなく感情に訴える戦略の下、四つの戦術を駆使して周囲の人を動かす。

pp. 23-24

何回考えても「当事者意識の発揮」のほうがしっくりくる和訳だと個人的には思う。
以後、英語版に切り替えて読んだ。

"urgency will move from being an important issue every few years to being a powerful asset all the time."

via Check out this quote from A Sense of Urgency - https://learning.oreilly.com/library/view/a-sense-of/9781422163177/SenseofUrgency_chap-1.html

やはり当事者意識だよな。もしくは「世界経営計画のサブシステムを担う」意識。

Business-doの05 Question yourselfも同じことを言っていると思う。

"where does complacency come from?

Complacency is almost always the product of success or perceived success. Complacency can live on long after great success has disappeared. Perceptions do not have to be accurate."

via Check out this quote from A Sense of Urgency - https://learning.oreilly.com/library/view/a-sense-of/9781422163177/SenseofUrgency_chap-2.html

ちゃんと考えたことなかった。疑似成功体験とここでは言っているが、私に言わせるとちゃんとタフフィードバックを受けていないことが最大の原因ではないかと思う。

"where does false urgency come from?

False urgency is almost always the product of failures or some form of intense pressure that is put on a group."

via Check out this quote from A Sense of Urgency - https://learning.oreilly.com/library/view/a-sense-of/9781422163177/SenseofUrgency_chap-2.html

こちらも非常に興味深い。false urgencyとはしかし言い得て妙である。私の感覚ではこれもマネージャーのフィードバック不足が拗らした結果なのかなと思ってしまいます。

"The solution to the urgency problem often starts with one person. It could be a CEO. It could be a Caroline. Whichever the case, the person does see the complacency, does see the false urgency, and is willing to act. We need many more of these people."

via Check out this quote from A Sense of Urgency - https://learning.oreilly.com/library/view/a-sense-of/9781422163177/SenseofUrgency_chap-2.html

この不定冠詞の使い方、「英語冠詞大講座」で習ったやつだ!

"The problem in stories like this is not that the case is weak, poorly thought out, or not supported with sufficient facts. The fundamental problem is that the case is all head and no heart."

via Check out this quote from A Sense of Urgency - https://learning.oreilly.com/library/view/a-sense-of/9781422163177/SenseofUrgency_chap-3.html

最近、論理と感情について考えているのでちょうどよい。

the strategy

Create action that is exceptionally alert, externally oriented, relentlessly aimed at winning, making some progress each and every day, and constantly purging low value-added activities—all by always focusing on the heart and not just the mind.

the tactics

1. Bring the Outside In

• Reconnect internal reality with external opportunities and hazards.

• Bring in emotionally compelling data, people, video, sites, and sounds.

2. Behave with Urgency Every Day

• Never act content, anxious, or angry.

• Demonstrate your own sense of urgency always in meetings, one-on-one interactions, memos, and e-mail and do so as visibly as possible to as many people as possible.

3. Find Opportunity in Crises

• Always be alert to see if crises can be a friend, not just a dreadful enemy, in order to destroy complacency.

• Proceed with caution, and never be naïve, since crises can be deadly.

4. Deal with the NoNos

• Remove or neutralize all the relentless urgency-killers, people who are not skeptics but are determined to keep a group complacent or, if needed, to create destructive urgency.

https://learning.oreilly.com/library/view/a-sense-of/9781422163177/SenseofUrgency_chap-3.html

ここが本書のまとめになので、咀嚼したい。strategy/tacticsという構造についてはXPにおけるprinciples/practicesと捉えると良さそう。私だけかもしれないが、翻訳書だと何が何だか分からない。やはり徹頭徹尾、当事者意識の本なのだと思う。

"Ninan uses the term “urgent patience.” I rather like it."

via Check out this quote from A Sense of Urgency - https://learning.oreilly.com/library/view/a-sense-of/9781422163177/SenseofUrgency_chap-5.html

「焦らず急ぐ」の原文。参考になります。